A furious Ryanair passenger has promised that he will never fly with the airline again “to what an ordinary money-saving plan eventually cost him.
Scott McCormick and his girlfriend, Helena Boshwick, both 33, would intend to fly from Birmingham Airport on May 1 to Palma de Mallorca, Spainfor a week-long break and gym mentorship.
The couple chose not to book seats – which typically cost between £ 4.50 and £ 33 per seat – before they were on board because they didn’t care.
A general tactic under Ryanair and low-cost truck clients is to skip seat selection and Rely on random award during the check -in to save money on seat fees.
This may be a risk, as passengers may not get a seat next to their traveling companions – or they can be fought between two strangers between two strangers if they have assigned a less -worthy middle chair.
However, by entering as late as possible within the 24-hour window, customers can increase their chances of getting a better seat.
But according to Scott, Ryanair’s staff told the couple that the flight was full and there was only one available seat left as soon as all passengers were on board.
The fitness mentor, of Birmingham, West Midlands, said: ‘We went in the night before and we didn’t book a seat, but you usually only get a random one.
Scott McCormick and his girlfriend, Helena Boshwick, had to fly from the Birmingham Airport on May 1 to Palma de Mallorca, Spain, for a week -long break
The Ryanair passenger promised to ‘never fly with the airline again’ after his usual money saving plan finally cost him on the flight
Ryanair Gate staff reportedly told the couple – who did not book seats during the check -in – that there was only one available seat left as soon as all other passengers were on board
“My partner and I thought it wasn’t as much of a problem if we didn’t sit together for a two -hour flight, we are adults here.
He added: ‘We were the first at the gate ready for boarding. The lady scanned our boarding tickets and told us to walk to the side for a moment. The moment was a red flag, I thought, ‘something is happening here’. ‘
“When everyone was on board, she said, ‘The plane is full, there is only one seat left and we will have to compensate you for the other seat, or you have to get on the next flight’.”
The news led to Scott and his girlfriend had a ‘collapse’ because they wanted to get the same flight and get to their destination together.
He explained: ‘There was no compassion or care. After going back and forth, we said we were not going to take separate flights and be in separate countries. ‘
The gym owner claims to have protested and that they were finally said that they could both come on the next flight and receive a refund for both tickets.
Scott added: ‘I asked if we could have it in writing or’ Ne post to confirm it somehow. They said it is on the system, and if we go to ticket sales, they will compensate us and we can get on the next flight. ‘
But when the couple went back to the lock -in counter, they said they still had to pay for one of the tickets – while Scott claimed he had never received a refund.
The gym owner claims that the couple protested and was finally said that they could both come on the next flight and receive a refund for both tickets – but he still did not receive a cent
The couple allegedly shot a further £ 100 on a new ticket and waited four hours for the next room to Palma (in the photo: Scott in Palma de Mallorca after arriving hours later)
According to the holiday maker, one of the seats in the system was marked as a canceled discussion, while the other was put down as a missed flight – meaning the pair would be compensated for one, while the other had to be paid.
The couple allegedly shot a further £ 100 on a new ticket and waited four hours for the next room to Palma.
Although the couple is assured that a refund would be processed for one of the tickets, Scott claims to have it Still not received or heard of ryanair.
He claims that the experience felt like ‘discrimination’, and that the couple was singled out because they were ‘young’ and child -free.
The fanatic of the fitness said he would now avoid flying with the airline because of staff members’ lack of compassion.
Scott said: “Ryanair should have asked all passengers if anyone wants to offer their seats.
“It felt like discrimination, how do they choose these people, it is because we are young and we have no children, so there are only two of us, it is to do with something we do not see or understand.
“There was so much of it that was really frustrating, and that is the lack of care, no empathy. You can take your eyes out and they just don’t care, they are a dead pan. ‘
He claims that the experience felt like ‘discrimination’, and that the couple was singled out because they were ‘young’ and child -free
“We just had to come across what happened, it was a terrible way to start a holiday. They said during ticket sales that they would do it themselves and overcome everything and start the process so I did not complain formally.
“I don’t think they did, I definitely don’t have the money back. We have just been caught up in a large company’s conditions. I would avoid it (ryanair) if I could now. Why am I singled out? ‘
When Scott shared its ordeal on social media, was very shocked to hear that airlines could overbook a flight – although some suggested that a seat could help a seat from being “singled out” because they did not get on board.
One person said, “In advance for a seat, then the problem is solved. All airlines do it.”
If someone suggested to stand in the queue early to ensure you sit, another one dragged: “Or just book your seat.”
A third wrote: ‘It’s crazy! If you are surely paying and not booking a seat, you still paid with the intention of getting on a flight, how can they not allow you? ‘
A fourth reflects the opinion of many commentators and says, ‘Why do people still fly with Ryanair? It blows my mind! It is the most horrible airline. ‘
Ryanair was contacted for comment.
