Entrepreneur and travel enthusiast James Asquith promised to revive the ‘golden era of flying’ When he launched Global Airlines last month.
But the first flight, from Glasgow to New York, has been strongly criticized by passengers and currently no other flights are scheduled.
In a Long statement on LinkedInJames and the team at Global have now returned to the critics, claiming that there is a lot of wrong information online about the future of the new brand.
They said: ‘There has been a lot of noise since the first passenger flights on 9h global have taken place over the past two weeks.
“We are delighted that so many people have shown so much interest and want to say to everyone that they are part of this journey.
“We all think, be it a passenger, supporter, critic, armchair expert or a complete beginner with opinions, may agree that it was really a monumental achievement – and one that most never thought we would reach.
“Thank you for all the words of support and congratulations for proving so much wrong!”
They continued: ‘It is clear from much of what we see and read that some have decided to take great speculation and repeat it as fact.
Entrepreneur and travel enthusiast James Asquith, in the photo, promised to revive the ‘Golden Age of Flying’ when he launched Global Airlines last month
The first flight, from Glasgow to New York, has been strongly criticized by passengers and currently no other flights are scheduled
In a long statement, James and Global team have now returned to the critics, claiming that there is a lot of wrong information about the future of the new brand.
“It’s a shame when it happens, because it’s very misleading and the people who read it can go a little too much about what is actually a complete garbage.
“We want to apologize for arousing so much interest and speculation, and we all want to remind not to believe everything you see, hear and read.
“We also want to remind the people who choose to repeat speculation as fact that you want to check information before strengthening fiction.”
“We still have the eye on the ultimate goal of becoming a scheduled airline in the future, but we acknowledge that there are still many things to tackle on that journey.”
A ticket for Economics Return on Global’s first flight was significantly higher than other airlines at £ 778.
First -class tickets were even more at £ 7.127, and the business class at £ 3.700.
And one of the most important criticism of the first flight of Global was that it was not fully discussed, and that there were many empty seats.
But the team at Global said they never intended to operate full services on their flights to ‘test our service and products, and we want to focus on our premium cabins’.
One of the most important criticism of the first flight of Global was that it was not fully discussed, and there were many empty seats
They said: ‘We had the perfect number of passengers on our flight to JFK – these flights were never planned to be full or even nearby. That was not the point of them.
‘We did no marketing, but simply came out to our community and in the broader aviation circles. We wanted to test our service and products and we wanted to focus on our premium cabins.
“We succeeded on all fronts and if we had more passengers, we would never test all the elements we wanted to try. Perfect numbers for us! ‘
Travel experts also had mixed reactions on the service aboard Global’s maiden name, especially the cottages, a lack of entertainment system and the food.
And James and the team admitted, “Our first flight was a little challenge – now this one is true!”
They defended the Inflight experience and explained that the plane had undergone significant maintenance and regulatory checks after ‘brought back from the desert’.
They added: ‘We apologize to any of our passengers who did not have the best time – however, it is important to remember that many people had an incredible time and that the feedback was incredible. Some have not. We acknowledge it.
“Hopefully we will be forgiven for our first attempt – especially because (as many documented) the second, third and fourth flights were incredible.”
James and the team admitted: “Our first flight was a little challenge – now this one is true!”
The brand added: “We do not intend to become a strategy to become an ACMI (aircraft, crew, maintenance and insurance) operator, but have always part of our discussions with Hi Fly, but nothing has changed about our journey and the vision and ambition we have for the future.”
Carriers who have failed to make a success of transatlantic flights include Norwegian, WOW -air and primera air.
In a previous interview, James said Global Airlines is funded by a combination of holiday exchange group and external investors, which he did not mention.
The airline originally planned to have 15 to 20 aircraft over the next two years and ‘expanding quite aggressively from there’, he explained.
