Passengers were left as smoke Alaska The airline’s website and app experienced a complete shutdown, leaving flyers unable to book or cancel flights.
Regular flyers went to X, formerly known as Twitterto express their frustration over the major airline’s issue.
At the time of writing, the website reads: ‘We are experiencing issues booking flights on alaskaair.com, through the mobile app and at the contact centre.
‘We apologize for the inconvenience and are working quickly to resolve the issue. Please try again later.’
A number of passengers have desperately reached out to the airline via social media in an attempt to book their flights.
On X, a representative from Alaska Airlines revealed that they do not currently have an estimate on when their website will be back up and running.
This is just the latest in a series of issues the airline has experienced, with the pilot of the infamous Alaska Airlines plane who lost a door panel mid-flight after previously speaking about the experience.
One flyer asked: ‘When will your website be ready to make an account? Says enrollment is down.’
Passengers have been left fuming as Alaska Airline’s website and app experience a complete shutdown, leaving flyers unable to book or cancel flights
The airline replied: ‘We don’t have a time at the moment, I recommend checking back later today.’
According to the representative, even customer service agents were unable to help as they were using the same system as their website to perform their work.
‘I’m sorry it’s the same tool we use. Mileage plan accounts can always be added to flight bookings after purchase,’ the representative said.
In another post, an Alaska Airlines employee shared: ‘Our agents will help as soon as they can. You can also reach our reservations team by text at 82008 or by phone at (800) 252-7522.’
They added that they were having their IT team investigate the issue as they advised passengers to check back in a few hours.
“We’re sorry we’re currently experiencing technical issues with our app and website, but our IT team is aware of it and working on it,” the employee added.
An Alaska Airlines representative told DailyMail.com: ‘We experienced an IT issue this morning which resulted in significant disruption to our operations, including delayed flights.
‘At 11:20 am. Pacific requested a short ground stop in Seattle so we could clear the aircraft congestion on the ground.
‘The ground stop was lifted at noon. We sincerely apologize to our guests who are affected and are working to resolve the issue as soon as possible. ‘
In September, the airline faced backlash after a scary situation scared passengers away from flying.
Frequent fliers took to X, formerly known as Twitter, to vent their frustration over the major airline’s issue
The door panel on a plane blew off just six minutes into a flight from Portland, Oregon and Ontario, California at a whopping 16,000 feet.
Also known as a door plug, the panel is designed to fit into spaces on the plane when airlines don’t need doors there.
The plug essentially turns the door into a window.
A preliminary investigation by the NTSB found four key bolts intended to hold the door plug in place were missing from the plane.
Investigations were also launched by the Federal Aviation Administration (FAA), Department of Justice (DOJ) and the FBI, who wrote to passengers to inform them that they may have been ‘victim(s) of a crime’.
Boeing said it will fully cooperate with all investigations.
First Officer Emily Wiprud flew the Boeing 737 Max 9 between Portland, Oregon and Ontario, California in January. About six minutes into Flight 1282, there was a sudden loss of cabin pressure just as the airplane approached 16,000 feet.
“The first indication was an explosion in my ears and then a hiss of air,” said First Officer Wiprud CBS News.
