An elderly woman who accidentally flew to Bologna instead of Berlin Despite the use of another airline, the airport’s lack of security has criticized.
Lena, who did not share her full name, fly alone from Sweden to the German capital to visit her son, Paul-Johan, but had an overnight stop in Copenhagen.
It is that the 79-year-old has succeeded in entering a Ryanair flight to the Italian city, despite discussing Easyjet.
She said she followed the instructions ‘go to gate’ and ‘hurried’ when she saw the other passengers climb on the flight last Thursday.
“When I was on board, I saw that Ryanair was written everywhere, and then I thought,” But wait, I was supposed to fly with Easyjet, “she said.
Since she was admitted, she has assumed that there was a collaboration between companies, especially because her seat was empty or that she was again discussed without her knowledge.
When her flight lasted longer than she expected, the horror of her mistake came to the pensioner.
“I think it’s serious that a mistake like this can happen without anyone noticing it, considering how much security is on the flight,” she told the local media.
Lena, 79, flew from Sweden to the German capital alone to visit her son, Paul-Johan, when she got on the wrong connection flight that took her to Bologna
“What would have happened if it were a terrorist?”
Ryanair said the responsibility to pave the right plane lies with every passenger.
They told Express: ‘There are several information points during the trip where passengers are informed about the destination of the flight, including screens at the gate and speaker announcements on board’.
Lena said she believed she had shown her passport and boarding card at the gate.
Kastrup Airport in Copenhagen said they “take the incident very seriously and carefully follow up with the parties involved”.
The pensioner was on her way to support the student group of her son who participated in a UN conference in Rostock over the weekend.
She arrived in the Danish capital on time and even managed to sit and wait for some time.
When she was on board, she realized that the usual flight time from an hour to Berlin was significantly longer and only 90 minutes began to fall.
Her son, more than 900 km away in Berlin, waited for his mother at the central station where they missed their train what they were supposed to get
Half an hour and several concerned messages later he gets a text that says, “Hello, I’m in Bologna. What should I do? ‘
“But it may be that the flight is delayed,” she thought.
When she saw the ‘Welcome to Bologna’ sign after she was left, Lena said she ‘doesn’t think it is true’.
It was only after she was in Northern Italy that she realized that both flights were leaving for Berlin and Bologna from the same gate, but the Ryanair flight first went on board.
The confused passenger tried to explain herself to the airport staff in Bologna, but she said they were “unfair and condescending”.
“I am 79 years old and travel alone, and it was a very vulnerable situation to end.
“A woman who worked at Ryanair accused me of making a mistake myself. ‘
Her son, more than 900 km away in Berlin, is waiting for his mother at the central station where they missed their train what they were supposed to get.
Half an hour and several concerned messages later he gets a text that says, “Hello, I’m in Bologna. What should I do? ‘.
“When I was on board, I saw that Ryanair was written everywhere, and then I think,” But wait, I was supposed to fly with Easyjet “,” and accepted that there was a collaboration between companies
Kastrup Airport in Copenhagen said they ‘take the incident very seriously and carefully follow up with the parties involved’
None of the airlines provided much help, he claimed, and Kastrup allegedly did not want to take responsibility, but redirected them to the airline suppliers.
After almost a day at Bologna airport, Lena was finally placed by Ryanair staff in a two-hour taxi to Venice.
She slept in a hotel before she got an early morning flight to be reunited with Paul-Johan. Her luggage is still in Copenhagen.
“Now I finally arrived in Rostock, which of course feels good after everything that happened.”
